General questions
What does Encapsulated offer?
How can I contact Encapsulated?
What are the benefits of using a professional IT company?
How can I tell if my business needs IT support?
What are some common IT problems businesses face?
Do you offer free consultations?
Product and Service-Related Questions
What are the benefits of using Encapsulate d’s IT solutions?
How do your IT solutions scale with my business needs?
Do you offer custom IT solutions?
What security measures do you take to protect my data?
What is the onboarding process for your IT services?
Do you offer any guarantees or warranties with your services?
What are your typical service contracts like?
Technical Support-Related Questions
What hours does your technical support team operate?
How can I contact technical support?
What is your typical response time for support requests?
Do you offer remote support
Do you offer on-site support?
What if I need help with a problem that is not covered in your FAQs?