About us

Who We Are

Raynel Insurance Agency Limited was incorporated in 2019. We are committed to provide the finest professional insurance services to our clients. In partnership with major insurance companies in Kenya, we offer tailor-made insurance solutions that cover all major classes of insurance.

Our Mission

Risk Management Solutions

Our Vision

The most desired destination for insurance services in the region.

Core Values

At Raynel Insurance Agency, we believe in doing the right things. Our core values are derived from the word: RIGHT

Raynel Insurance Agency limited has been extremely active in the market and prides itself for its excellent customer service. We serve the insurance needs of our customers through provision of thoughtful consultation leading to coverage at a cost that adds value to our relationship. Our ultimate interest is to match the customer’s expectations to the underwriter’s reality and eventually become our clients’ “insurance department”. This is achieved through a dedicated and professional staff and partnerships with insurance companies.

Our agency offers personalized superior service that is client-focused. At Raynel Insurance Agency Limited, we ensure that the insurance carriers keep the promise to indemnify our clients. We deliver the promise by offering assistance on filing insurance claims, identifying and verifying important issues to be addressed such as policy excess, terms and exclusions. We do this in a cordial, fast and transparent manner.