Crowd Control Management
The Crowd Control course helps security personnel properly plan and execute crowd mitigation techniques when large gatherings occur in public spaces. It first defines crowd control then identifies what causes a crowd and what attracts them. The course then proceeds by teaching learners about the different types of crowds and crowd formations. Other topics discussed here include crowd management techniques, crowd assessment and readiness, and security behavior.
Crowd Management course is a training course that helps you run big events, like sales or product releases, and ensure everyone’s safety in the venue. It starts by stressing the importance of event preparation by having a system in place, such as ensuring that entry and exit points are well-designated and that the police and fire departments are informed about the event.
Anticipating the number of people can be difficult but it’s also a must to be prepared and have additional staff on shift, including security personnel. It also includes a lesson on what to do during the event, such as reinforcing guidelines and keeping communication lines open among employees as well as customers. As emergencies or accidents can arise in big events, it also has a lesson on how to handle them by training staff in basic first aid and knowing where the first aid kits are placed.
Due to the nature of the job, not all retail stores have the luxury of gathering employees in a classroom for a sit-down training program. This makes the perfect training companion, as this course can be taken anytime and anywhere on both computers and mobile devices. This course is fully editable so you can customize and personalize it to include branding and details specific to your event and organization.