- Product Creation, Database Management, and Backups are the Responsibility of
the client. - Mechanical, Electrical, Networking, and cabling works are out of our work scope. Network cabling, hubs, and power supplies are to be ready on-site prior to the installation.
- Annual Maintenance Contract: 20% of the system price (Hardware & Software) per year from the second year
- Payment:100% upfront along with confirmed PO
- Delivery: Within 7 days from the PO receipt
- Warranty: 1 year from the date of invoice for both Hardware and Software. Physical Damages due to improper handling & burnt circuitous due to power variations or any other related issues will not be eligible for warranty.
- No warranty for any Data & Backup. Database & backup are the responsibility of the customer; Purple Ocean won’t be responsible for any data loss.